I found Nick Robinson IT support services aka Revelationsky, from a flyer in our local newspaper. As I had received a message from Microsoft that they would no longer be supporting Windows 7 from 14/1/2020, I knew the time was right to upgrade to Windows 10.
Nick was quick to act and did a remote support to get an idea of my computer and what System I was using (Windows 7 Professional) etc. Next day we did a back up of my Windows 7.
After that was done Nick then loaded Windows 10 Pro. He then proceeded to show me the new features and was able to retain some of the old, so the transition was easier.
On the Start Menu, Nick, removed those “tiles” I did not want. This made the page easier to use. I particularly like the “Weather” feature – Nick was able to key in my town location.
All in all I have been wondering why I was so hesitant to upgrade to Windows 10, had heard some friends had difficulty – but with Nick’s help – it was so easy.
That afternoon, after the Windows 10 Pro was loaded, I proceeded to email and Google as normal.
Highly recommend Nick, Pensioner Discount, good service and a very pleasant experience all round.